Howdens is looking for an installation planner to join our team based at our manufacturing site in Normanton, West Yorkshire, where we produce and manufacture bespoke stone worktops. This is an exciting opportunity that will contribute to our continued success, enable us to deliver our forecasted growth, and extend our service to our customers.

Reporting to the Planning Team Leader, you will be the main point of contact for the bookings of templates, installations, and visits. You will be responsible for the day-to-day coordination of all field-based activities and creating production plans, working within our SLA’s.

Location | Normanton (On-site)

Contract Type | Full-Time – Permanent

Shift | Monday – Friday, one week 9am-5 pm, one week 8am-4pm

Hiring Manager | Planning Team Leader

What you will be doing as an Installation Planner: 

• Responsible for the coordination of all field-based activities, including managing the sub-contractor’s diary and assisting with allocating and confirming times with the installations team and customers

• Booking templates, installations, remakes and remedials

• Assist with allocating collection times for the installation teams

• Managing the planning inbox and dealing with customer queries in a timely and professional manner

What do you need to qualify for the Installation Planner: 

• The ability to communicate across different levels within the business and remain calm under pressure

• Able to work collaboratively as part of the wider customer service team

• The ability to resolve challenging customer queries whilst always keeping the end-user experience top of mind

What can we offer you as an Installation Planner:

• Competitive salary, bonus, and benefits package

• Pension plan with a company contribution of up to 12%

• Free on-site parking

• Free lunch at our on-site canteen

• A friendly and supportive environment offering exceptional reward and recognition

How to Apply:

We’re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then we’re keen to hear from you. When you apply, you will need to attach a CV for this Installation Planner role.

About Howdens:
Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values.
There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment.  That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.

Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you.

Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.