Reed
Reed Business Support are recruiting for an Insurance Claims Co-ordinator on behalf of our valued client. This Insurance Claims Co-ordinator opportunity is ideal for an individual who is confident, proactive, and able to thrive in a busy, fast-paced environment. As the appointed Insurance Claims Co-ordinator, you will play a key role in supporting the Finance team and contributing to the smooth running of insurance operations across the organisation.
About the Role:
• Supporting the Finance team to deliver a high-quality, customer-focused insurance service in line with legal and industry best practice
• Managing the internal insurance claims process end-to-end, working closely with brokers, insurers, and internal stakeholders
• Leading on improving insurance risk management, helping to reduce claims exposure and strengthen governance
• Maintaining accurate claims records, analysing trends and producing reports for the Leadership Team
• Supporting the development and delivery of internal insurance training and awareness materials
• Assisting with quarterly insurance updates and annual renewal processes, ensuring best value and appropriate coverage
• Investigating claims and working collaboratively to implement risk mitigation strategies
• Ensuring all insurance policies meet legal and statutory requirements, providing guidance on associated risks
• Monitoring market trends and innovations to support continuous improvement of insurance practices
• Supporting wider administrative tasks, including customer satisfaction surveys and project work as required
About You:
• Previous experience within insurance, risk, or claims coordination
• Strong analytical skills with the ability to interpret data and identify trends
• Confident communicator with the ability to build relationships across all levels internally and externally
• Highly organised with excellent attention to detail and time management skills
• Proactive and solution-focused, with the confidence to challenge where appropriate
• Able to manage competing priorities and work well under pressure
• Proficient in Microsoft Office and comfortable working with reporting data
Desirable:
• Experience within housing, property, or a regulated environment
• ACII qualification (or working towards)
Benefits:
• Competitive salary with regular reviews
• Hybrid working options for improved work–life balance
• Generous annual leave allowance plus bank holidays
• Company pension scheme
• Ongoing professional development and support for qualifications
• Employee wellbeing initiatives and support programmes
• Modern office environment with strong team culture
• Convenient location with parking and good transport links
If you are interested in this Insurance Claims Co-ordinator role and can demonstrate experience from a similar role, then please apply today.
Reed Business Support look forward to assisting you with the next step in your career.
To apply for this job please visit www.reed.co.uk.
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