Job Title:  Investment Administrator

Salary: £30,000 – £35,000 DOE

Location: Hertford 

Term: Permanent 

Hours: Monday – Friday, Full Time 
 
My client is looking for an Investment Administrator to provide administrative and operational support to the Portfolio Management Group, ensuring the accurate and timely processing of investment transactions, maintenance of client records and delivery of high-quality client service. 

The Investment Administration Role
 
Working with the portfolio management team you will provide:

• Process investment transactions accurately and within agreed service standards.
• Maintain accurate, complete and up-to-date client and investment records across all business systems.
• Prepare investment and client documentation, including portfolio administration and correspondence.
• Monitor outstanding transactions and follow up where required.
• Assist with investment reporting and portfolio valuations.
• Support cash movements and settlement activities.
• Liaise with custodians, platforms and third-party providers to resolve administrative queries.
•   Client Support
  • Respond professionally to client enquiries.
  • Support Financial Advisers and Portfolio Managers with administrative requests.
  • Maintain high standards of client confidentiality.

    Operational Support

  • Follow documented procedures and contribute to continuous process improvements.
  • Assist with maintaining operational records and registers.
  • Escalate issues, errors or operational risks promptly.
  • Assist with reconciliation and quality checking activities.

    Risk & Compliance

  • Comply with FCA regulations, Consumer Duty and internal policies.
  • Complete mandatory regulatory training.
  • Maintain awareness of Anti-Money Laundering and Financial Crime requirements.
  • Protect confidential client information in accordance with GDPR.
  • Identify and escalate operational risks or potential client detriment. 
  • Process investment transactions accurately and within agreed service standards.
  • Maintain accurate, complete and up-to-date client and investment records across all business systems.

To be successful in the Investment Administrator role:
 
We are looking for a professional with some prior experience in this field with an efficient, calm and positive approach to join our happy and growing team.

• Experience and Knowledge:
  • Previous experience within investment administration, wealth management or financial services, with a sound understanding of investment transactions, client records, platform/custodian processes and client documentation.
  • Experience of processing financial or investment-related transactions accurately and within agreed timescales.
  • Experience of maintaining client and investment records using back-office, CRM or investment platform systems.
  • Experience of liaising with clients, advisers, portfolio managers, custodians, investment platforms and third-party providers.
  • Awareness of FCA regulatory requirements, AML/KYC, GDPR and Consumer Duty principles is desirable.
  • Proficient in Microsoft 365 applications, particularly Outlook, Word and Excel.

The Salary for the Investment Administrator role:

• Salary: up to £35,000 depending on experience
• Holiday: 25 days + Bank Holidays
• Hybrid: 1 day a week working at home
• Hours: Monday – Friday. Full Time

• This is a growing business with an incredible reputation and offices around the UK
• The opportunity to work in an environment that nurtures progression and speak to colleagues who have progressed in house 
• Work with a founder who is in the business and feels passionately about the company mission and its USPs

If you're looking for a role where your ideas will be heard and your impact will be visible, we'd love to hear from you.
Please apply online or call Mary on for more information

This vacancy is being advertised by RecruitAbility Ltd.  The services advertised by RecruitAbility Ltd are those of an Employment Agency.