Arcas Technology Ltd.
You’ll be joining a well-established UK organisation undergoing a major internal technology uplift. They’re rolling out a new email structure across all sites and need someone who can hit the ground running, take ownership, and keep things moving.
This is a project-focused role, not BAU, ideal for someone with 12–18 months’ experience in IT support who’s confident with Microsoft technologies and comfortable speaking with end users.
What you’ll be doing
- Renaming existing store email accounts and standardising naming conventions
- Creating 300 new user mailboxes
- Supporting users through login, setup, and access issues
- Calling store teams to guide them through the onboarding process
- Light admin tasks in Business Central (training provided)
- Supporting the wider IT team with small tasks if the project is ahead of schedule
Tech you’ll need to know
- Active Directory — user creation, password resets, account changes
- Microsoft 365 / Exchange Online — mailbox creation, licensing basics
- General confidence supporting non-technical users over the phone
- Clear communication and ability to work independently
Working pattern
- Hybrid — first week onsite in Gloucester for onboarding
- Then 1–2 days per week onsite, remainder remote
- Start date: ASAP
If you’re an immediately available IT Support Engineer in Gloucestershire and interested in this project, please send your CV to Andy Dale at Arcas Technology.
To apply for this job please visit www.reed.co.uk.
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