Location: London, The City

Permanent/ Full time

Salary: Up to £45,000

Hybrid – Minimum 3 days in the office.

Working hours: 37.5 hours

What You'll be Doing:

• Respond promptly and accurately to client enquiries as the initial point of contact, ensuring consistently high standards of service whilst cultivating enduring client relationships.
• Administer a broad spectrum of administrative duties related to account management and transaction execution, adhering meticulously to internal policies and procedures for seamless operations.
• Collaborate with colleagues across multiple international locations to resolve client-related matters efficiently, escalating issues appropriately to Relationship Managers or senior management when required.
• Establish and maintain peer networks throughout company by gathering pertinent information and fostering effective inter-office cooperation.
• Remain conversant with internal systems, procedures, manuals, and products—including general banking services, credit facilities, deposits, loans, and foreign exchange—to respond effectively to both client and internal queries.

The Skills You'll Need to Succeed:

• Demonstrable experience in a client-facing capacity within corporate banking or financial services where collaborative effort was paramount.
• Proficiency in both written and spoken Business Japanese alongside fluent English communication skills enabling effective engagement with clients and colleagues alike.
• Advanced competence in Microsoft Office applications—particularly Excel and Word—for efficient management of data-driven tasks.
• Capacity to manage multiple priorities under pressure whilst maintaining accuracy and quality of output at all times.

Please follow us on Linkedin: company/people-first-team-japan

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

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