Robert Half
Robert Half Technology are assisting the world's leading global fashion powerhouse to recruit a Junior IT Support Engineer on a contract basis – London based
Role
- The Junior IT Support Engineer will be responsible for the proactive monitoring, maintenance and support/escalation of the incoming IT support requests either by email, phone or internal ticketing system.
- To work with site-based IT contacts, including training and advising where necessary to ensure Victoria based staff are fully informed and consistent.
- To develop support documentation where required to improve the user experience.
- To develop their skillset in-house with a clear progression expectation to higher levels of expertise.
- Provide on occasion out of hours support as required.
- To assist the Group Technology and wider Information
- Any other ad-hoc work requests as determined by the Group IT Manager.
Profile
- The Junior IT Support Engineer will have a proven track record of supporting complex disparate networks.
- Supporting all levels of the business users including VIPs, managing expectations and seeing a problem through.
- Proven ability to instigate, manage and deliver often challenging projects, both technically and from a management perspective
Ability to support:
- All Microsoft desktop OS (Win7+)
- Microsoft Server 2008 and higher
- Active Directory
- Group Policies
- DNS / DHCP
- Microsoft O365
- Citrix
- WIFI technology
- Remote Connectivity tools
- Cloud based tools
- Collaboration tools
Company
- Global fashion organisation with offices in London
- On-site required
Salary & Benefits
The salary range/rates of pay is dependent upon your experience, qualifications or training.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
To apply for this job please visit www.reed.co.uk.
Make this application stronger
Use these quick checks before applying so your CV, interview preparation and job search are better matched to this vacancy.
Before you apply
Check the key details and make sure the role matches what you are looking for.
- Review the job title, company, location, salary and working pattern if provided.
- Check the skills, experience or qualifications requested by the employer.
- Make sure the commute, hours and contract type are realistic for you.
Tailor your CV
For IT Jobs, highlight the most relevant skills, experience and achievements linked to this type of work. Keep it honest, clear and focused on what the employer is asking for.
Use the CV Builder or browse Career Advice.
Prepare for interview
If your application is successful, prepare simple examples that show your motivation, strengths and suitability.
Keep searching smarter
Do not rely on one application. Keep searching similar roles and set up alerts so new vacancies reach you faster.