Red King Resourcing
2nd Line Support Engineer – DBS REQUIRED
3 months, extension possible Dulwich, on-site £160 per day, Inside IR35
Tasks detailed below, start date is as early as next week. Must be DBS Cleared.
Your Responsibilities * Resolve onsite IT incidents & service requests * Own tickets end-to-end (or escalate appropriately) * Work to SLAs, prioritising effectively * Create clear documentation & knowledge articles where missing * Support classroom technology (AV, projectors, interactive boards) * Ensure classrooms are "lesson-ready" daily * Support staff devices and shared/student devices * Understand safeguarding, filtering, and usage concerns a benefit * Act as the "face of IT" – build strong relationships with staff and leadership * Be visible, approachable, and responsive – not reactive only; be a team player to support other colleagues in IT where you can * Demonstrate ownership, initiative, and accountability
To apply for this job please visit www.reed.co.uk.
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