Reed
Lettings Branch Manager
The UK's largest Independent Property Services Group are seeking a seasoned Lettings Branch Manager to lead the charge at their fast-paced Hackney office. With a solid foundation in residential lettings, you’ll be instrumental in building strong relationships with landlords, expanding the portfolio, and delivering exceptional service.
Location: London, Hackney
Job Type: Full-Time, Permanent
On-Target Earnings: Up to £65,000 (Basic £22,000–£32,000 DOE + Uncapped Commission)
Car Allowance or Company Car Provided
Benefits:
- £2,500 starter bonus in your first 3 months
- Uncapped commission structure
- Company car or monthly car allowance
- Elite bonus scheme
- 30 days annual leave (including bank holidays)
- Career progression with potential for two promotions in your first year
- Fully funded industry qualifications (including ARLA membership)
- Access to a dedicated Learning & Development Centre
- Employee Assistance Programme, eye care, pension scheme, and more
- Exclusive incentives including achievers’ clubs, awards, and international trips
Duties:
- Leading daily team meetings to align goals and maintain momentum
- Coaching and motivating the team to achieve individual and branch KPIs
- Monitoring and evaluating team performance, including conducting regular one-to-one meetings
- Supporting the development and career progression of team members
- Generating new business and nurturing repeat business opportunities
- Building and maintaining strong, professional relationships with landlords and tenants
- Managing tenant enquiries and arranging property viewings in line with their requirements
- Negotiating offers and securing new tenancies
- Ensuring full compliance with all relevant legislation and regulatory standards
- Promoting a risk-aware culture and maintaining high operational standards across the branch
Experience, Skills and Qualifications Required:
- Full UK Driving Licence for a manual vehicle
- Minimum of 2 years’ experience in residential lettings at Senior Negotiator level or above
- Proven ability to foster a positive team spirit and collaborative working environment
- Strong communication skills with the ability to build trust with customers, colleagues, and external partners
- Experience in creating and executing branch-specific business plans
- Ability to monitor and assess local market competition
- In-depth knowledge of current legislation related to residential lettings
- Skilled in managing high-volume, time-sensitive workloads
- A strong reputation for delivering outstanding customer service
- Self-motivated with the ability to work independently
- Professional and confident telephone manner
- Proficient in Microsoft Office and general IT systems
- Excellent attention to detail
Ready to lead the way?
If you're passionate about property, driven by results, and ready to take your career to the next level — apply today with your updated CV and take the first step toward leading one of the most exciting branches in the area. Your next big move starts here.
To apply for this job please visit www.reed.co.uk.
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