Job Title: Level 3 Business Administrator Apprentice (Careers)

Location: Birmingham

Salary: £16,021 per annum (increasing to National Living Wage following 12 months in post)

Job type: Full time, Fixed term for 24 months

UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating.

The Role:

Are you an organised, friendly individual who enjoys helping others and wants to build a career in administration or student support? This exciting opportunity offers hands-on experience within a dynamic and supportive university careers team that supports students across Further Education (FE), Higher Education (HE), and Sixth Form provision.

As a Business Administrator Apprentice, you'll play a key role in supporting day-to-day operations and events, assisting students with basic careers queries, and ensuring the smooth delivery of services. You'll gain valuable experience while working towards a nationally recognised qualification.

This role is ideal for someone with a genuine interest in student services, education, or administration-and a willingness to learn and grow in a busy, people-focused environment.

Key Responsibilities

• Conduct CV checks and support the delivery of CV clinics
• Review and provide feedback on UCAS personal statements and applications
• Assist with drop-in sessions, answering straightforward careers-related enquiries
• Help develop and maintain careers resources (online and print)
• Support the planning and delivery of events, including booking rooms and promoting activities
• Maintain accurate records and assist with data entry and reporting
• Perform general administrative tasks such as managing shared inboxes, booking appointments, and updating spreadsheets
• Communicate professionally with staff, students, and external partners

What We're Looking For

• A strong interest in careers, education, or student support
• Good written and verbal communication skills
• Confidence using Microsoft Office (Word, Excel, Outlook)
• Organised, reliable, and detail-oriented
• Friendly and professional attitude
• Willingness to learn and commit to the full apprenticeship programme

What We Offer

• Full training and support throughout your apprenticeship
• Opportunity to gain a Level 3 qualification in Business Administration
• Experience working in a professional, student-focused team
• A chance to make a real impact on the student experience

Benefits:

• Generous allocation of annual leave
  • 29 days' paid leave per year
  • 12 Bank Holidays & Concessionary Days
• Excellent Local Government Pension Scheme
  • Employer Contributions – 20.9%
• Subsidised private healthcare provided by Aviva including a Digital GP Service.
• Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support
• Annual health MOTs with our Registered Nurse
• Excellent staff development opportunities including professional qualification sponsorship
• A variety of salary sacrifice schemes including technology and cycle.
• Heavily-subsidised on-site car parking in central Birmingham
• Free on-site gym membership

Extra Information:

All applicants for employment at the University will be expected to undertake an Enhanced Check with the Disclosure and Barring Service prior to commencement.

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education

Closing Date – 5 July 2026

Interview Date – 16 July 2026

The University is an equal opportunities employer.

Please click APPLY to be redirected to our website to complete an application form.

Candidates with the experience or relevant job titles of: Administrator, Office Administration Assistant, Office Coordinator, Admin Assistant, Junior administrator, Business Administrator, Office Assistant, Office Coordinator, Operations Administrator will also be considered for this role.