We are opening up a brand new service in Eastbourne and are looking for a Team Leader who has previous experience in the role to guide a new team and support 10 new clients in the service. You will be working closely with our experienced Service Manager to provide individualised support to our clients as they work to rebuild independence and resilience.

Our Team Leaders are an integral part of the services we offer at Venture People. Acting as the lynchpin for staff, clients and stakeholders they are key to ensuring the continuity and quality of the services we offer.

About the Role

You will be supporting clients presenting with various needs including mental health issues, learning disabilities and neurodiversity.

You will be working with a highly skilled team led by experienced senior management and clinical staff including a Psychologist and Behaviour Analyst. You will lead the operation of the site and be involved in the development and training of your team as well as supporting any recruitment needs. This will include one to one supervisions and managing the staff rotas. You will work with the service manager on new referrals and assessments into the service. Able to muti-task with a positive leadership style you will have the opportunity to develop the Venture People ethos of “therapeutic optimism” within the service.

You will be skilled in rapport building and happy to work as part of a multidisciplinary team.

Key Duties

• To facilitate the delivery of a service which follows a person-centred ethos and promotes independence.
• To complete dynamic risk assessments and provide support to individuals, to maximize wellbeing and appropriately manage risk.
• To support the sustainability of the wider service; including working with referring agents to complete thorough assessments of need and development of service.
• Facilitate and manage a staff roster; providing responsive and emergency support when required. This will include participation within the Duty Management Roster.
• To follow national guidelines in all aspects of operation, including adherence to policies and procedures, code of conduct and the facilitation of inspection and improvement.
• To work flexibly as required by the service; this may require some working outside of your normal hours to provide consistent support in the event of staff sickness or to facilitate staff training/supervision.

Benefits

• You will receive full induction training and continued professional development
• Excellent support from experienced management and the wider clinical leadership team
• Access to our EAP program offering telephone support, full counselling services and discounts on a range of shops and services
• A wellbeing day in addition to annual leave, to use however you wish
• 28 days annual leave, increasing with length of service up to 5 additional days
• Staff recognition and rewards.
• Monthly workshops with our Clinical Team as well as access to our library of previous sessions

Requirements

Skills & Experience

• Previous experience managing a team, ideally within a residential accommodation setting.
• Provision of Mental Health support experience.
• To demonstrate the ability to meet deadlines and respond to changes in an individual’s needs.
• To show leadership within a team structure and maintain a positive culture of enablement.
• To create, manage and sustain participation and involvement from the people we support.
• Computer literate, with confidence in using all Microsoft office programmes.
• Ability to positively address and challenge inappropriate or negative behaviours and attitudes.
• Experience of using therapeutic de-escalation and/or crisis intervention techniques.