Job Title: Middle Office Representative

Duration: 12 months

Location: Manchester/Hybrid (four days per week in the office)

Salary: Competitive

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Are you ready to elevate your career in the vibrant banking industry? Our client is on the lookout for a dynamic Middle Office Representative to join their team in the heart of Manchester! This is an exciting opportunity to make a significant impact while engaging with clients and collaborating with global stakeholders.

What You'll Do:

As a Middle Office Representative, you will be at the forefront of client interactions and transaction management. Your role will include:

• Regularly consulting with clients to resolve complex inquiries and transactions.
• Managing multiple custodian bank reconciliations for cash and stock across various accounting platforms.
• Providing daily and monthly reporting, including positions, cash forecasting, month-end client reports, and ad hoc requests.
• Collaborating closely with global stakeholders, such as BNY Mellon, external custodians, brokers, and various internal teams.

Key Responsibilities:

• Serve as a subject matter expert, conducting research to address complex inquiries escalated by junior staff.
• Facilitate the maintenance of trade static data, trade enrichment, and market claims.
• Handle complex reconciliations, break assignments, and resolution of reconciliation breaks.
• Participate in monthly end-client statement workflow and incident management.
• Provide guidance and mentorship to less experienced team members.

What You Bring:

To thrive in this role, our client seeks candidates with the following qualifications:

• Excellent verbal and written communication skills.
• Strong product knowledge in Funds, Derivatives, Equities, and Fixed Income.
• Familiarity with systems such as TLM and Eagle is preferred but not essential.
• Knowledge of digital tools like Power BI, Alteryx, and UI Path.
• Experience in the securities or financial services industry is a must.

If you're passionate about the banking industry and ready to take on new challenges, we'd love to hear from you!

Join our client's team and contribute to their mission of excellence in the financial sector.

How to Apply:

To apply for this opportunity, please apply with an up-to-date CV.

Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly.

Pontoon is an equal opportunities employer and an employment consultancy.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.