Context Recruitment Limited
Network Support Engineer
Hybrid role – 2 days per week on site, 3 days WFH
This is an exciting opportunity for a recent Computer Networking graduate to begin a career with a leading Managed Services Provider (MSP) that delivers Cloud, Connectivity, Unified Communications, and Collaboration services to enterprise-scale organisations and household-name clients.
The company has grown rapidly through both acquisition and organic expansion, and they are now looking for a motivated graduate with a strong interest in networking and IT infrastructure to join their Network Support team.
As part of an experienced and collaborative technical team, you will gain hands-on exposure to real-world networking environments, troubleshooting issues and developing a broad technical skill set. This is an excellent platform for career progression, with structured training and opportunities to advance into specialist roles.
Key Responsibilities:
- Provide high-quality IT and network support to clients, ensuring service levels are met
- Troubleshoot and resolve incidents, escalating where required
- Maintain and update internal technical documentation
- Continuously build your knowledge across networking, cloud services, and IT systems
- Work closely with senior engineers to gain mentorship and experience in enterprise environments
Requirements:
- A degree in Computer Networking, Network Engineering, or hold a relevant certification (CompTIA etc.)
- A basic knowledge/interest of Cisco networking fundamentals (routers, switches, firewalls)
- Strong communication skills and a passion for developing a technical career
Salary & Benefits
Paying £27,500 rising to £30,000 after probation.
Hybrid working (2 days onsite, 3 days WFH) plus excellent benefits and a clear pathways for career progression into senior engineering and specialist roles
Working Hours:
Mon-Thu 9am-5:30pm, Fri 9am-3:30pm
To apply for this job please visit www.reed.co.uk.
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