Your new company

Your new brokers are a global brand with offices located across the US, Canada, Latin America, Australia, Europe and Asia with a strong local focus and understanding of market needs. They are a dynamic, independent global broker established in 1980 that deliver specialist insurance, reinsurance, and capital markets advisory services. Their purpose is to help people, businesses and communities flourish and prosper in a world of risk. The team itself has a significant reputation in the market as a fully integrated and agile team working across many territories globally. Their staff are highly motivated and hungry to bring success to their clients in every transaction. The team strive to provide solutions for their clients by utilising every market available to them globally. They operate with a flat structure which ensures that the right person is working with the right markets to obtain the best outcomes. Their aim in the International Property team is to ensure their clients receive the most comprehensive (and personal) service in the most effective manner. They also believe fostering the relationship between their clients and markets is crucial to the success of building long-term partnerships. This is reflected by their client retention rate of more than eighty-five per cent.

Your new role

Your new job working as an Account Handler in the International (US) Direct and Facultative Property team specialises in complex and bespoke property insurance and reinsurance placements for wholesalers, retailers, insurers and risk managers, specifically in the Caribbean region. You will support the Broking Team in the coordination of placements. Duties include coordinating the placement of risks, including the production of documentation to assist placement and maintenance throughout the risk life cycle. This includes underwriting submissions, market reform contracts, wording, and endorsements. Another duty includes client relationship management by developing and maintaining active relationships with clients through email, telephone, and face-to-face interactions and dealing with all queries to a satisfactory level. Further duties include ensuring accounts are serviced efficiently and professionally from inception to completion, working closely with brokers to identify and qualify for opportunities for business development, maintaining evidence of good service and compliance using meticulous checking and organisation. Further responsibilities include maintaining up-to-date working knowledge of regulatory requirements including Contract Certainty, LMBS, FCA and international requirements, enabling and encouraging interaction and collaboration within the team and other divisional units, adhering to company policies and procedures and financial reporting requirements, including monthly phasing of income.

What you'll need to succeed

Your previous experience working as an Account Handler will contribute to your success in securing this role. You will have good persuasive and influencing skills, excellent IT and organisational skills and be able to communicate clearly to contribute and interact with the team. You will be client-facing and customer focused with excellent interpersonal and written communication skills and can perform effectively to tight deadlines with good personal organisation and time-management skills. You will have attention to detail to plan meticulously and anticipate problems in advance and make contingencies. You will also need to be proactive and always look for ways of delivering a better or more efficient service.

What you'll get in return

You'll be offered a competitive salary of up to (depending on experience) and flexible working will be available. The Caribbean is a key target growth territory over the next few years, and you will become a key member of the team to successfully hit growth targets.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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