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Operations Administrator

  • Wilmslow
  • £30,000 GBP / Year
  • Salary: £30,000

Time Recruitment

Operations Administrator

Salary: £30,000 pro rata

Position: Operations Administrator

Type: Permanent – Office based Start Date: As soon as possible

Location: Wilmslow

Hours: 09:00 – 15:00, Monday to Friday (30-minute lunch)

Time Recruitment are working as a preferred recruitment partner for this vacancy.

Role Overview

The Operations Administrator will provide essential administrative and operational support to the workspace operations team, ensuring smooth day-to-day running of the business.

Key Responsibilities

  • Supporting the team with general administrative duties, including tracking payments, monitoring invoice statuses, updating booking systems, and liaising with suppliers.

     

  • Managing customer enquiries relating to memberships, meeting rooms, and private offices.

     

  • Maintaining and updating the CRM system, tracking prospects, and gathering customer feedback.

     

  • Analysing booking and utilisation data to produce monthly reports.

     

  • Working collaboratively to improve existing processes and identify new opportunities, such as dynamic pricing.

     

  • Liaising with the Marketing team to support a consistent marketing schedule.

     

Ideal Candidate Profile

  • Strong team player with excellent communication and time-management skills.

     

  • Highly organised, able to work independently, and confident using initiative.

     

  • Customer-service focused with a professional and personable approach.

     

  • Competent with basic reporting and data analysis.

     

  • Experience in automation and process optimisation is advantageous.

     

  • Fully computer-literate with strong knowledge of Microsoft Office products.

     

To apply for this job please visit www.reed.co.uk.

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