Bond Williams
Operations Manager- Hampshire-up to £55k
Are you an experienced Operations Manager who thrives in a fast-paced contact centre environment?
We're looking for an inspiring leader to take ownership of a busy 24/7 customer operations function, driving operational performance, developing high-performing teams, and delivering an exceptional customer experience.
What you'll be doing:
- Leading and motivating operational teams to deliver outstanding service.
- Driving performance through KPIs, continuous improvement and effective resource planning.
- Coaching and developing managers and team leaders.
- Managing operational budgets, reporting, and business performance.
- Working closely with senior leadership to support future growth.
What we're looking for:
- Proven experience managing a contact centre or customer operations team.
- A strong people leader who inspires, develops, and motivates others.
- Commercially aware, analytical and solutions focused.
- Passionate about delivering exceptional customer service.
What's on offer:
- Salary up to £55,000
- Company Car or Car Allowance
- Great Benefits Package
- Genuine career progression within a growing organisation
- Office based
- Immediate start available
If you're ready to lead, influence and make a real impact, we'd love to hear from you.
Apply today for a confidential conversation.
Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency
To apply for this job please visit www.reed.co.uk.
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