Hawkfield Recruitment Ltd
Job Title: Parts Advisor
Location: Prestige Dealership – Redhill
Salary: £32,000 – £34,000 depending on experience
Hours: Monday to Friday 8am-6pm – no weekends
Are you passionate about cars and enjoy delivering outstanding customer service?
We are recruiting for a Parts Advisor to join a successful premium automotive dealership in Redhill. This is a fantastic opportunity to become part of a professional and supportive aftersales team where customer satisfaction and teamwork are at the heart of the business.
Whether you are an experienced Parts Advisor, Parts Sales Advisor, Service Advisor or come from a strong customer service background with an interest in the automotive industry, this role offers excellent training, career development and long-term progression.
The Role:
As a Parts Advisor, you will play a vital role in supporting both retail customers and the workshop by ensuring parts are supplied accurately and efficiently.
Key responsibilities include:
- Handling customer and technician parts enquiries both in person and over the phone
- Processing parts orders from enquiry through to delivery
- Advising customers on product availability, pricing and suitable parts solutions
- Picking, packing and dispatching parts accurately
- Maintaining stock control and inventory records
- Supporting the achievement of parts sales targets through upselling where appropriate
- Working closely with the workshop team to ensure efficient vehicle repairs and servicing
- Ensuring the parts department remains organised, compliant and customer focused
The Ideal Candidate:
- Previous customer service experience is essential
- Parts Advisor, Parts Sales or automotive aftersales experience would be advantageous
- Strong organisational skills and attention to detail
- Excellent communication and relationship-building skills
- Ability to work effectively in a busy environment
- Self-motivated with a positive attitude and strong work ethic
- Comfortable using computer systems and learning new software
Package & Benefits:
- £32,000 – £34,000 depending on experience
- 24 days annual leave plus bank holidays
- Holiday entitlement increases with length of service
- Birthday day off
- Medical cash plan
- Enhanced parental leave benefits
- Staff discounts on vehicles and products
- Holiday buy and sell scheme
- Career development programmes and progression pathways
- Long service awards
- Retail and high street discounts
- Additional employee benefits package
If you're an experienced Parts or Service Advisor looking to join a respected dealer group with an excellent reputation and a strong focus on employee development, we'd love to hear from you.
Please know that once you have applied for the Parts Advisor vacancy, more in-depth details will be given regarding salary, bonus structure, and career progression opportunities, so please do not hesitate to get in touch.
Hawkfield Recruitment Ltd is a specialist Automotive Recruitment agency acting on behalf of our clients. If you are interested in this position, please click APPLY or contact Jack Broomfield at Hawkfield Recruitment to discuss this role in more detail.
To apply for this job please visit www.reed.co.uk.
Make this application stronger
Use these quick checks before applying so your CV, interview preparation and job search are better matched to this vacancy.
Before you apply
Check the key details and make sure the role matches what you are looking for.
- Review the job title, company, location, salary and working pattern if provided.
- Check the skills, experience or qualifications requested by the employer.
- Make sure the commute, hours and contract type are realistic for you.
Tailor your CV
For Healthcare & Nursing Jobs, highlight the most relevant skills, experience and achievements linked to this type of work. Keep it honest, clear and focused on what the employer is asking for.
Use the CV Builder or browse Career Advice.
Prepare for interview
If your application is successful, prepare simple examples that show your motivation, strengths and suitability.
Keep searching smarter
Do not rely on one application. Keep searching similar roles and set up alerts so new vacancies reach you faster.