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Patient Coordinator

DBCharles Recruitment Limited

DB Charles Recruitment have partnered with an incredibly exciting clinical business based in Henley-on-Thames, that are currently seeking to hire a permanent Patient Coordinator. The role will also require the hired individual to be involved in aspects of Sales Support Administration and Front of House duties.

With the role covering a variety of aspects, some key day to day duties will involve:

  • Aiding in the smooth running of the day to day of the clinic, plus front of house.
  • Helping with clinic rotas & coordinating with the clinicians
  • Ensuring the clinic is kept to fantastic visual standards
  • Liaising and query handling with customers
  • Coordinating with patients on upcoming treatments
  • Identify opportunities to improve the patient journey from first contact through to treatment
  • Generating, tracking, and nurturing leads
  • Converting enquiries into booked treatments.
  • Following up on inbound enquiries
  • Maintain and update CRM systems

Ideally the client is looking for CV's and to interview candidates with the following skill sets:

  • A career background in roles such as Patient Coordinator, Medical Secretary, Clinic Coordinator, Clinic Manager or of a similar nature
  • Able to demonstrate an interest or background in other aspects of the role such as Sales Support and Front of House
  • Experience working in a medical / clinical setting would be highly advantageous
  • Excellent working ability with MS Office systems
  • Fantastic time keeping skills
  • Professional & personable manner face to face, via email & telephone
  • Ability to multi task and take on new duties at short notice
  • Ability to commit to a permanent clinic / office based role in Henley-on-Thames, with working every other Saturday involved.

This role will be a full time clinic / office based position in Henley, working Monday to Friday, with ideal hours of 10am to 6pm however the role can accommodate 9am to 5pm also. It is important to note, the role will involve Saturday working every other week. For this position, the client is looking to offer a salary of £33,000 per annum with an additional bonus scheme in place for the sales support side of the role.

Please get in touch with your application if interested in this position.

To apply for this job please visit www.reed.co.uk.

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