Are you experienced in Travel Operations / Product? Do you have a strong commercial acumen? We have the role for you!

We are working with a reputable Tour Operator, who are looking for a Product Executive to join the growing team in Southeast London.

You will design, optimise, and manage group tour products across our the companies brand portfolio. This role is ideal for commercially minded product specialists with proven success developing profitable, operationally sound tour products across Europe, with additional experience across the UK & Ireland, Asia, or the Middle East. This is a unique opportunity to shape unforgettable travel experiences while contributing to the continued growth and innovation of our established portfolio of brands.

Key Responsibilities:

You will own the commercial performance, operational strength, and traveller experience of tours within your portfolio, working across multiple brands.

• Product Ownership: Design profitable, well-managed, and optimised tours that deliver outstanding traveller experiences and support business growth
• Commercial Product Development: Build and improve tours that meet profitability targets by managing cost structures, supplier agreements, itinerary design, and inclusions
• Optional Experiences & Revenue Optimisation: Develop and refine optional excursions that enhance the core itinerary, reflect regional highlights, meet customer interests, and contribute to overall revenue growth
• Procurement Collaboration & Product Sourcing: Work closely with Procurement to review and approve hotel and supplier selections and budget changes. Independently manage the sourcing and contracting of meals, experiences, and local services for new tours, including direct coordination with DMCs, ensuring quality, value, and alignment with product goals
• Documentation & Cross-Team Support: Maintain accurate documentation for smooth handovers and train teams on new products, itinerary updates, and key changes
• Market Insight & Innovation: Use customer, market, and competitor insights to develop relevant, competitive, and compelling offerings
• Pricing Collaboration & Market Alignment: Partner with the Pricing & Yield Manager to ensure pricing is competitive, commercially sound, and correctly implemented
• Tour Page Review & Accuracy: Sign off on tour pages and web content, ensuring key highlights and experiences are clearly presented and aligned with the product vision
• Field Research & Product Immersion: Join fam trips, business visits, and select departures to build destination knowledge, assess quality, and inform product improvements
• Additional Support: Support with any additional tasks as requested by the Senior Product Developer or Head of Product & Innovation

The person:

• 3+ years' experience in tourism, ideally within tour operations and travel product development
• Proven ability to develop profitable group tour products, including experience managing costings and margin
• Strong commercial acumen, with demonstrated examples of improving profitability (e.g., margin improvements, cost reductions, value optimisation)
• Strong pricing and product optimisation capability, understanding how costs, traveller expectations, and market positioning influence demand
• Skilled in supplier negotiations, with the ability to secure value-driven terms and build strong partnerships
• Analytical and data-driven, able to interpret performance trends and market insights to improve product outcomes
• Highly self-sufficient and proactive, able to take ownership of workload, manage priorities independently, and solve problems without constant oversight
• Highly organised with strong attention to detail, able to produce accurate documentation, costings, and clear operational handovers
• Confident communicator and collaborator, able to work cross-functionally in a fast-paced environment
• Comfortable with occasional travel for fam trips and on-the-ground product research

The package:

• A competitive salary based on experience
• Hybrid working
• Enviable company culture aligned with our core values.
• Regular team social events and company-wide recognition.
• Opportunities for innovation and professional growth.
• Access to the well-being app, Ollie Health.
• Statutory pension enrolment.
• Company equipment for business use.
• Cycle to work policy

Interested?

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