Product Owner – Back of house technology

Compass Group UK & Ireland

Office Base – Birmingham/Hybrid

Compass Group UK & Ireland is the leading food and support services provider, delivering high-quality services across sectors including workplace, education, healthcare, and leisure. As part of our digital transformation, we are evolving our product-led operating model and investing in innovative technology to enhance operational efficiency and user experience across our business.

We are now looking for a Product Owner to join our Back of House Technology team.

The Role

As Product Owner, you will play a critical role in shaping and delivering product solutions within a cross-functional squad. You will own the product backlog, set priorities, and ensure your team is focused on delivering measurable value aligned to business and operational outcomes.

Working within a product-led, agile environment, you will collaborate closely with Engineering, Architecture, Business Analysis, and key stakeholders to translate strategy into deliverable outcomes and continuously improve product performance.

Key Responsibilities

Product Ownership & Roadmap

• Define and communicate product vision aligned to wider technology and business strategy
• Maintain a clear, outcome-driven roadmap, adapting based on insight and performance
• Ensure all work contributes to measurable business and operational goals

Backlog Management & Prioritisation

• Own and prioritise the product backlog to maximise value and impact
• Balance customer needs, operational efficiency, risk, and technical sustainability
• Ensure a steady pipeline of well-defined, delivery-ready work

Discovery & Insight

• Work with stakeholders to understand user needs and operational challenges
• Lead discovery activities to validate problems and shape effective solutions
• Translate insights into clear requirements and success measures

Delivery Leadership (Agile)

• Provide day-to-day direction to the squad, ensuring clarity of priorities and outcomes
• Participate in agile ceremonies and drive effective, iterative delivery
• Work with engineering to ensure realistic, transparent delivery plans

Stakeholder Management

• Act as the primary contact for product-related decisions and communication
• Build strong relationships across business and technology teams
• Clearly communicate progress, risks, and trade-offs

Tribe Alignment & Dependencies

• Collaborate with other Product Owners to manage cross-team dependencies
• Align squad delivery with wider tribe priorities and roadmap
• Support planning, governance, and delivery forecasting

Risk, Controls & Service Health

• Ensure solutions meet security, data, and operational requirements
• Balance innovation with reliability and technical sustainability
• Use live service insights to continuously improve product performance

What We’re Looking For

• Proven experience as a Product Owner in an agile, product-led environment
• Strong backlog management and prioritisation skills with a value-driven mindset
• Experience working with cross-functional technology teams
• Ability to translate complex requirements into clear, deliverable outcomes
• Strong stakeholder management and communication skills
• Data-driven approach to decision making and continuous improvement

Why Join Us?

• Be part of a large-scale digital transformation within a market-leading organisation
• Work in a modern, product-led environment with cross-functional teams
• Opportunity to shape and deliver technology that impacts operations at scale
• Competitive salary and benefits package