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Reed

New Build Home Adviser

  • Job Type: Full-time
  • Location: On-site at an established development
  • Working Hours: Thursday to Monday, 9:30am – 5:00pm
  • Salary: Competitive, based on experience

We are seeking a Home Adviser to deliver exceptional new homes sales performance by guiding customers through their purchasing journey from initial enquiry to exchange of contracts. This role requires a combination of strong sales skills and outstanding customer service to meet sales targets while upholding our company's reputation and compliance standards.

Day-to-day of the role:

  • Achieve property sales in line with sales targets and agreed budgeted prices.
  • Provide a first-class customer experience through professional, efficient, and proactive service.
  • Promote and protect the company brand, reputation, and values at all times.
  • Maximise revenue through the sale of optional extras, in line with company procedures.
  • Ensure Health & Safety compliance for all site visitors under their control.
  • Maintain accurate and up-to-date records of visitor activity, customer interactions, and purchaser choices.
  • Sell properties to customer satisfaction and progress sales through to exchange within set timescales.
  • Actively sell optional extras and upgrades.
  • Present properties and services in a professional, friendly, and knowledgeable manner.
  • Conduct property viewings in accordance with company Health & Safety policies.
  • Promptly respond to customer enquiries and manage ongoing communication.
  • Record purchasers’ internal choices accurately and in line with company procedures.
  • Manage customer expectations and address objections effectively.

Required Skills & Qualifications:

  • Proven experience in new homes sales is essential due to site complexity.
  • Confident, consultative sales approach.
  • Strong follow-up and sales-chasing skills.
  • Highly organised, proactive, and detail-oriented.
  • Confident in asking questions and managing multiple client relationships.
  • Desirable: Estate agency background with an understanding of the differences between resale and new build sales.

Benefits:

  • Competitive salary with performance-based incentives.
  • Opportunities for professional growth and development.
  • Supportive work environment.
  • Comprehensive training and onboarding process.

To apply for the Home Adviser position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.

To apply for this job please visit www.reed.co.uk.

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