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Repairs Administrator

Macildowie Recruitment and Retention

Administrator – Repairs & Maintenance

Location: Mansfield
Salary: £27,500
Contract: Ongoing Temporary Assignment
Hours: Monday to Friday, 8:30am – 4:30pm

We are currently recruiting for an experienced and organised Administrator to join a busy Repairs & Maintenance team in Mansfield. This is an excellent opportunity for someone with strong administrative skills who enjoys working in a fast-paced environment and providing vital support to both internal teams and external stakeholders.

The Role

As an Administrator, you will play a key role in ensuring the smooth day-to-day operation of the Repairs & Maintenance department. You will be responsible for coordinating appointments, maintaining accurate records, supporting contractors, and delivering excellent customer service to tenants and colleagues alike.

Key Responsibilities

  • Answer and manage incoming calls from tenants, ensuring enquiries are handled efficiently and professionally.
  • Schedule kitchen and bathroom survey appointments and issue confirmation correspondence.
  • Maintain and update spreadsheets, databases, and internal systems.
  • Upload and manage documentation, including designs, specifications, and project-related records.
  • Raise purchase orders and process invoices using Civica.
  • Update QL systems with handover information and decoration allowance details.
  • Liaise with contractors, suppliers, and creditors as required.
  • Provide comprehensive administrative support to the wider team.
  • Take accurate minutes during meetings and distribute relevant actions.
  • Welcome and assist contractors visiting the site.

About You

To be successful in this role, you will have:

  • Previous experience in an administrative or office support role.
  • Strong organisational skills with excellent attention to detail.
  • Confident communication skills, both over the phone and in writing.
  • Good working knowledge of Microsoft Office, particularly Excel.
  • The ability to manage multiple tasks and prioritise workload effectively.
  • A proactive and professional approach to work.
  • Experience using systems such as Civica or QL would be advantageous but is not essential.

Interested?

If you would like to be considered for this opportunity, please do apply!

To apply for this job please visit www.reed.co.uk.

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