Hays Specialist Recruitment Limited
Your new company
We are currently recruiting for an experienced Responsive Repairs Manager to join a well-established social housing provider. This is an excellent opportunity for a driven and customer-focused professional to lead an in-house repairs team delivering responsive maintenance and disrepair works across a residential housing portfolio.
As Responsive Repairs Manager, you will oversee the day-to-day management of responsive repairs operations, ensuring works are delivered efficiently, safely, and to a high standard. You will manage operatives, supervisors, scheduling, contractor performance, and disrepair cases, while driving service improvements and ensuring excellent tenant satisfaction.
Your new role
- Manage and lead an in-house responsive repairs team delivering day-to-day maintenance works
- Oversee disrepair cases, ensuring works are completed within agreed timescales and compliance standards
- Monitor operational performance, productivity, KPIs, and tenant satisfaction levels
- Ensure repairs are completed safely, efficiently, and within budget
- Manage workforce planning, scheduling, and resource allocation
- Conduct team meetings, performance reviews, and support staff development
- Work closely with tenants, surveyors, and senior management to resolve escalated issues
- Ensure compliance with health & safety regulations and housing standards
What you'll need to succeed
- Proven experience managing responsive repairs within social housing
- Strong knowledge of disrepair processes and housing maintenance legislation
- Full UK Driving Licence
- Experience leading directly employed operatives and supervisory teams
- IOSH/SMSTS qualification
What you'll get in return
- Competitive salary of £42,000
- Temp-to-perm opportunity with long-term career prospects
- 40-hour working week
- Opportunity to join a reputable and growing housing organisation
- Supportive team environment and autonomy within the role
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Georgia on .
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
To apply for this job please visit www.reed.co.uk.
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