Retail Store Manager

Mold, Flintshire – £13.91 per hour – Full Time (38 Hours per Week) – 31 Days Holiday + Excellent Benefits (See Below)

Lead a Store. Develop People. Make a Lasting Impact.

Are you a people-focused retail leader looking for a role where you can genuinely make your mark?

We're seeking a Retail Store Manager to take ownership of a well-established store serving a large and loyal customer base. This is an opportunity to join a growing organisation that values stability, autonomy and long-term career development.

The successful candidate will balance commercial performance with exceptional customer service whilst building an engaged, motivated team.

About the Role

As Store Manager, you'll be responsible for the overall performance and day-to-day operation of the store, ensuring customers receive an outstanding experience while leading and developing your team to achieve their full potential.

A key part of the role involves managing a team that expands during peak trading periods. You'll recruit, train and support seasonal colleagues, creating an environment where people enjoy working and want to return year after year.

You'll be trusted to make decisions, solve problems and identify opportunities for improvement, operating with a high degree of autonomy while being supported by an experienced regional leadership team.

Key Responsibilities

• Lead the day-to-day operation and commercial performance of the store.
• Develop, motivate and coach colleagues to deliver exceptional customer service.
• Build a positive team culture that promotes engagement, retention and development.
• Recruit and onboard seasonal team members during peak periods.
• Plan and deliver successful retail events, promotions and busy trading periods.
• Manage stock, merchandising and operational processes.
• Monitor performance and identify opportunities to improve efficiency and results.
• Handle customer enquiries and resolve issues professionally.
• Maintain high visual merchandising and store presentation standards.
• Ensure company policies and procedures are consistently followed.

About You

We're looking for a hands-on retail leader who enjoys supporting others and leading from the front.

You'll ideally have:

• Experience as a Manager, Assistant Manager or Retail Manager
• A strong interest & ability to lead and develop your own team
• The confidence to work independently and make sound decisions
• Experience managing busy trading periods, promotional events or seasonal operations
• Excellent organisational and problem-solving skills
• Strong communication and relationship-building abilities
• A positive, resilient and approachable leadership style

Most importantly, we're looking for someone who takes pride in creating a supportive environment where both customers and colleagues can thrive.

What's On Offer?

• £13.91 per hour
• 31 days holiday
• Company pension
• Employee discount scheme
• Wellness initiatives
• Cycle to Work scheme
• Sick pay
• Employee referral programme
• Free parking
• Company events
• Ongoing training and development
• Genuine autonomy to lead and shape your store
• A supportive culture that values work-life balance

Why Apply?

This role would suit a retail professional who enjoys developing people, building strong teams and taking ownership of a business operation.

Apply today for immediate consideration – Time is of the essence with this one as I'm aiming to book interviews ASAP