Reed
Gloucester
£26,000 – £32,000
Monday to Friday, 08:30 – 17:00
The Opportunity
We’re looking for a proactive and highly organised Sales Support professional to join a small, dynamic and supportive team in Gloucester. This is a fantastic opportunity to play a key role in supporting a fast-paced customer support function while delivering excellent service to trade and commercial customers.
If you thrive in a dynamic environment and enjoy a mix of administration, customer interaction, and coordination, this could be the ideal role for you.
Key Responsibilities
- Provide day-to-day administrative support to the sales and trade counter teams
- Process customer orders accurately via phone, email, and in person
- Handle customer enquiries, offering product advice, pricing, and availability
- Build strong relationships with customers and suppliers
- Prepare and follow up on quotes to maximise sales opportunities
- Coordinate stock levels with warehouse and operations teams
- Support invoicing, order tracking, and delivery scheduling
- Maintain accurate records within internal systems
- Assist with general office duties to support business operations
Skills & Experience
- Previous experience in sales support, customer service, or an office-based role
- Strong communication skills with a customer-focused approach
- Excellent organisational skills and attention to detail
- Ability to manage multiple tasks in a fast-paced environment
- IT literate (Microsoft Office and internal systems)
- Experience within trade supplies, construction, or merchants (desirable, not essential)
What We’re Looking For
- Friendly, professional, and approachable
- A strong team player who supports colleagues
- Proactive with a problem-solving mindset
- Reliable and capable of working independently
What’s on Offer
Competitive salary (£27,000 – £32,000)
No weekend work – Monday to Friday only
Supportive, friendly working environment
Career progression opportunities
Stability within a growing and reputable business
To apply for this job please visit www.reed.co.uk.
Make this application stronger
Use these quick checks before applying so your CV, interview preparation and job search are better matched to this vacancy.
Before you apply
Check the key details and make sure the role matches what you are looking for.
- Review the job title, company, location, salary and working pattern if provided.
- Check the skills, experience or qualifications requested by the employer.
- Make sure the commute, hours and contract type are realistic for you.
Tailor your CV
For Sales Jobs, highlight the most relevant skills, experience and achievements linked to this type of work. Keep it honest, clear and focused on what the employer is asking for.
Use the CV Builder or browse Career Advice.
Prepare for interview
If your application is successful, prepare simple examples that show your motivation, strengths and suitability.
Keep searching smarter
Do not rely on one application. Keep searching similar roles and set up alerts so new vacancies reach you faster.