Due to increased volumes and contract wins and fantastic opportunity has arisen to join a highly successful and established Logistics service provider in the Redditch area. You will be a key hire, providing a dynamic sales team with administrative assistance with a view to progressing into a Account Manager role.

Monday to Friday 8:30am – 5pm

£28,000 – £30,000 DOE

Plus Benefits

Responsible for

• Supporting the Account and Sales Managers
• Responsible for new inbound enquiries and qualifying the lead.
• Carrying credit checks on new accounts and updating the CRM with the information
• Compile sales data into power point for monthly board meetings
• Produce individual monthly KPI reports
• Oversee the CRM system to ensure tasks are completed within given time frames
• Effectively communicate with the customers to drive both continued revenue, profit growth and increased engagement
• Assisting sales teams with proposal development and product/service presentation
• Managing customer databases, ensuring all client information is accurate and up-to-date
• Coordinating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently
• Preparing sales reports and analyzing sales trends to assist in creating sales strategies
• Handling administrative tasks such as managing sales contracts, filing important documents, and maintaining records
• Providing excellent customer service, answering queries and solving problems
• Supporting the sales team in meeting sales targets
• Organizing and scheduling sales meetings and appointments
• Assisting with sales training and onboarding of new team members
• Organising corporate events, client visits and catering.

Health, Safety

• The company operates a comprehensive H&S policy. It is everyone’s responsibility to familiarise themselves with this policy, attend H&S training as required – and apply this policy at all times.
• To understand and achieved a high level of H&S standards
• To ensure others (colleagues and contractors) also follow and understand the Company H&S Policy

JOB REQUIREMENTS

• Demonstrable achievements in a role within the logistics market with at least 3 years continued experience.
• market place through increased engagement and identifying opportunities
• Experience of working within a fast paced, high growth logistics environment

Job Skills

• Excellent telephone skills
• Experience working with Microsoft Dynamics CRM
• Advanced level of working with Microsoft Excel
• A proven ability to put the customer’s requirements at the heart of what we do, striving to deliver high quality customer service at all times
• Prepare Sales KPI packs
• Sales results reporting
• Working collaboratively across departments.
• Track record of managing multiple commercial processes (budgets, contract renegotiation, KPI measurement), forecasting precisely, and identifying the solutions we can offer resulting in a positive commercial outcome for their customers

Competencies

• Must have a ‘Can Do Attitude’ and a desire to improve
• Must be able to resolve and prioritise conflicting requirements
• Able to identify improvements and see those improvements though to implementation
• Customer and service focused
• Must be determined, keen to learn and develop
• Excellent verbal, presentational and written communications skills