Sales Ledger Assistant

Location: Nottingham
Salary: Competitive + Benefits
Full Time | Permanent

The Opportunity

An exciting opportunity has arisen for an organised and detail-focused Sales Ledger Assistant to join a well-established finance team within a growing healthcare organisation.

This is a varied position where you'll take ownership of customer accounts, support billing and collections processes, reconcile key accounts, and work closely with both operational and finance teams to ensure the smooth running of the sales ledger function.

This role would suit someone with previous Sales Ledger, Accounts Receivable or Credit Control experience who enjoys working in a fast-paced environment and takes pride in delivering excellent customer service.

The Role

Reporting to the Sales Ledger Team Leader, you'll play an important role in supporting the day-to-day sales ledger operation while ensuring invoices, payments and customer accounts are maintained accurately.

Key Responsibilities

• Raise patient and business-to-business invoices accurately and promptly.
• Manage customer account ledgers, ensuring invoices, payments and allocations are processed daily.
• Reconcile customer accounts and investigate any discrepancies.
• Monitor and resolve customer account queries via email and online portals.
• Process patient refunds accurately and within agreed timescales.
• Support the collection of outstanding debt across clinic accounts.
• Work alongside Credit Controllers to monitor aged debt and provide updates on outstanding balances.
• Administer Direct Debit billing processes and resolve related customer queries.
• Ensure pricing information remains accurate across internal systems.
• Support the Purchase Ledger team with invoice queries and reconciliation work when required.
• Maintain accurate financial records using the Access finance system and Microsoft Excel.
• Identify opportunities to improve processes and support continuous improvement initiatives.

About You

The successful candidate will have:

• Previous experience within a Sales Ledger, Accounts Receivable or Finance role.
• A good understanding of accounts receivable and billing processes.
• Strong Excel and finance systems experience.
• Excellent attention to detail and organisational skills.
• Strong communication and customer service skills.
• The ability to prioritise workloads and meet deadlines.
• A proactive and solution-focused approach.
• The ability to work independently whilst contributing positively to a wider finance team.

Desirable Experience

• AAT qualified or currently studying.
• Experience within healthcare or a service-led organisation.
• Knowledge of the Access finance system.
• Experience with Direct Debit processing.
• Experience dealing with insurers or third-party customers.
• Previous exposure to debt collection or credit control.

What's on Offer

• Join a supportive and collaborative finance team.
• Excellent training and development opportunities.
• Opportunity to work for a respected and growing organisation.
• Varied role with exposure across billing, accounts receivable and customer accounts.
• A positive culture built around collaboration, expertise and delivering excellent service.