Job Title: Sales & Operations Manager
Location: Darlington
Salary: £50,000 per annum + Bonus (OTE £85K)
Hours: Monday – Friday, 9:00 am – 5:00 pm 

We are supporting an established business seeking an ambitious and commercially driven Sales & Operations Manager to lead the day to day operations during an exciting period of investment, expansion and growth.

This is a key leadership role, offering the opportunity to take ownership of business performance. You'll play a pivotal role in driving commercial success, improving customer experience and delivering strategic business initiatives with the opportunity to significantly increase your earnings through performance related rewards.

Key Responsibilities of Sales & Operations Manager:

• Take full ownership of day to day operations, ensuring consistently high operational standards
• Manage, develop and motivate staff to achieve business objectives and commercial targets
• Drive sales growth, revenue performance and customer acquisition
• Improve customer retention and identify opportunities to increase repeat revenue
• Manage full P&L responsibility, ensuring strong financial performance and disciplined cost control
• Monitor and manage KPIs, budgets, targets and overall business performance
• Deliver monthly reporting, debtor management and financial oversight
• Implement and improve systems, processes, KPIs and operational efficiencies
• Identify and develop new income streams and business growth opportunities
• Work closely with business owners to shape and deliver the wider growth strategy
• Take ownership of decision making, driving improvements
• Build and maintain strong relationships with local businesses, partners and customers

Skills & Experience:

• Previous experience in a commercial management or operational leadership role
• Strong leadership and people management skills
• Excellent commercial awareness with a proven ability to drive business growth
• Customer focused with outstanding communication skills
• Financial understanding including budgeting and performance management
• Experience managing KPIs and delivering operational improvements
• Strong organisational and problem solving skills
• Ability to lead change and manage multiple priorities

In return, you will receive a basic salary of £50,000 per annum plus performance bonus taking you up to £85,000 per annum and genuine opportunities for career progression. This is a fantastic opportunity to join an ambitious business at the start of an exciting growth journey, offering autonomy, strategic influence and the chance to build long term success. APPLY TODAY!

Our Guarantee
Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match.
Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.