Deliver Beauty, Service, and Style Lead Our Team as a Beauty Studio Manager!

Location: Hayes Lombardy
Hours:39hrs
Salary: 39k

The Role!

As a Salon Manager, with a senior stylist background, this role combines hands-on hair expertise with the added responsibility for team and operational leadership in a dynamic Beauty Studio environment. The studio offers a full hair salon service, as well as a wide range of services including brow and lash treatments, manicures, pedicures, lash extensions & spray tanning. Were also extremely proud to work with some of the most trusted and professional beauty brands in the industry, like Beauty by Ellie, Mylee, Studex, Lash Perfect, Schwarzkopf, and Framesi all helping us to deliver the very best professional service to our customers!

Whats in it for you?

At Superdrug, our people are our biggest strength they bring the energy, personality, and passion that make all the difference. We work hard, have fun, and always aim to deliver That Superdrug Feeling to every customer. In return, heres what you can expect from us:

• Competitive salary that reflects your skills and experience
• Commission on piercing services
• 28 days holiday time to relax and recharge
• Performance bonus
• Fantastic employee discounts:
  • Up to 30% off at Superdrug for you and a nominated friend
  • Complimentary beauty treatments
  • Access to exclusive competitions and giveaways throughout the year (think hampers, Love2Shop vouchers, photoshoot experiences, and team nights out!)
• Professional in-house training from top brand partners to keep you ahead in this fast developing industry
• Wagestream. Instant access to allow you to track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced family-friendly benefits including maternity, paternity, shared parental, and adoption leave, plus company sick pay and compassionate support for pregnancy loss

Key Responsibilities:

• Lead and motivate a team of stylists and beauty specialists to deliver exceptional customer service and uphold brand standards.
• Manage team performance, schedule rotas, and oversee ongoing training and development to maintain high levels of expertise and professionalism.
• Ensure all clients are warmly welcomed and leave with “That Superdrug Feeling,” handling any queries or complaints with professionalism and care.
• Promote cross-selling opportunities by encouraging the team to upsell in-store products and highlight the full range of Beauty Studio services.
• Take responsibility for stock management, including ordering, inventory control, and ensuring sufficient supplies are available to meet customer needs.
• Deliver outstanding consultations, particularly for colour services, and lead by example in customer engagement, technical service, and professional standards.

Join us and be part of a brand where you really matter.

What were looking for from you!!

Were looking for a passionate, skilled, and confident leader whos ready to take their beauty career to the next level. Heres what were looking for:

• NVQ Level 3 in Hairdressing (minimum), with Level 4 desirable
• A strong background in hairdressing.
• Proven management experience, with the ability to inspire, lead, and develop a high-performing team
• Outstanding communication skills confident in dealing with both team members and customers to create a positive, professional environment

If you're a natural leader with a love for the hair & beauty industry and a drive to deliver exceptional service, wed love to hear from you now!

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