Operations Resources
Scheduler Service Desk Administrator
£28-29000
Looking for an experienced office administrator who is confident on Excel and comfortable on the phone to lead a 2-person team responsible for scheduling service calls to field engineers UK-wide.
Duties
- Scheduling installations and service calls to field engineers
- Updating spreadsheets and reports
- Communication with customers including reports and invoicing
- Maintaining SLAs
- General admin duties
Applicants must have excellent knowledge of Excel, strong customer service and communication skills, live a reasonable distance from the Harlow office and be willing to undertake weekend out of hours support 1 in 6 (this can be done remotely).
Standard Hours Mon – Fri .
To apply for this job please visit www.reed.co.uk.
Make this application stronger
Use these quick checks before applying so your CV, interview preparation and job search are better matched to this vacancy.
Before you apply
Check the key details and make sure the role matches what you are looking for.
- Review the job title, company, location, salary and working pattern if provided.
- Check the skills, experience or qualifications requested by the employer.
- Make sure the commute, hours and contract type are realistic for you.
Tailor your CV
For Engineering Jobs, highlight the most relevant skills, experience and achievements linked to this type of work. Keep it honest, clear and focused on what the employer is asking for.
Use the CV Builder or browse Career Advice.
Prepare for interview
If your application is successful, prepare simple examples that show your motivation, strengths and suitability.
Keep searching smarter
Do not rely on one application. Keep searching similar roles and set up alerts so new vacancies reach you faster.