We are currently recruiting for a Scheduling Assistant to join a busy and fast-paced repairs team based in Rochester. This is a fantastic opportunity for someone with previous repairs scheduling experience who enjoys working in a customer-focused, high-volume environment.

The role:

You will be responsible for coordinating and scheduling repair works, ensuring operatives are deployed efficiently while delivering a high level of service to tenants and clients. You’ll act as a key point of contact, managing diaries, prioritising urgent jobs, and keeping all parties updated.

Key responsibilities include:

• Scheduling responsive and planned repair works
• Managing operatives’ diaries to ensure maximum efficiency
• Liaising with tenants, contractors and internal teams
• Handling incoming calls and updating systems accurately
• Monitoring job progress and resolving scheduling issues

We’re looking for someone who:

• Has previous experience within repairs or maintenance scheduling
• Is highly organised with excellent attention to detail
• Communicates confidently with both customers and colleagues

In return:

• Competitive salary
• Supportive team environment
• Opportunity to develop within a well-established organisation

If you have the relevant experience and are looking for your next opportunity, we’d love to hear from you.