Lucy Walker Recruitment Ltd
Are you looking to take the next step in your B2B career with a business that genuinely invests in your growth?
We're partnering with a well-established, market-leading organisation that works with some of the UK's most recognisable brands across multiple sectors including education. Due to continued growth, they're looking for an ambitious and proactive individual to join their client services team and play a key role in onboarding and developing customer relationships.
This is an excellent opportunity for someone with 1-2 years of B2B experience, ideally within a product-based environment, who is ready to build a long-term career in account management and client success.
The Opportunity;
As a Senior Account Executive, you will become a trusted point of contact for new and existing clients, helping them transition smoothly into the business and ensuring they receive an outstanding customer experience from day one.
You'll work closely with senior stakeholders, gain exposure to major brands, and receive ongoing training and development to help you progress into a fully-fledged Account Manager role.
Key Responsibilities:
- Managing the onboarding journey for new clients and building strong relationships from the outset
- Acting as a key point of contact for customer enquiries and account support
- Supporting account growth through upselling and cross-selling opportunities
- Assisting with client meetings, reviews, presentations and proposals
- Coordinating with internal teams to ensure seamless project delivery
- Providing account performance updates and commercial insights
- Helping resolve customer challenges and ensuring exceptional service levels
- Supporting strategic client projects and commercial initiatives
Skills & Experience:
- 1-2 years' experience in a B2B sales, account management, customer success or client services role
- Experience within a product-led or product-focused business would be advantageous
- A confident communicator who can build relationships at all levels
- Highly organised with excellent attention to detail
- Commercially aware with a proactive approach to problem-solving
- Ambitious, driven and eager to develop a long-term career
- Someone who enjoys taking ownership and delivering outstanding customer experiences
If you're looking for a role where you can develop your commercial skills, build client relationships and accelerate your career, please send us your CV to review.
If you have not had a response from us within 5 days of your application, unfortunately you have not been successful on this occasion.
To apply for this job please visit www.reed.co.uk.
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