Powered by Water, Driven by Purpose

A leading water and wastewater retailer, Pennon Water Services (trading as Source for Business), supports over 150,000 businesses accounts across the UK. With a commitment to helping our customers lower their water use and save money, our team provide expert advice on water efficiency, leakage, and contingency.

We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash? Join our team today.

Senior Contracts Manager

Location: Bournemouth
Company: Pennon Water Services
Salary: £55,000 – £60,000 per annum

Pennon Water Services is looking for an experienced and commercially astute Senior Contracts Manager to join our team. This is an exciting opportunity to take ownership of the full contract lifecycle, ensuring strong governance, regulatory compliance, and the delivery of commercial value across our customer, supplier, and service provider contracts.

As our Senior Contracts Manager, you will play a key role in supporting strategic business objectives by managing commercial contracts, driving governance excellence, mitigating risk, and building strong relationships with stakeholders across the organisation.

The Role

The Contracts Manager is responsible for managing the full lifecycle of commercial contracts from award through to renewal, extension, or termination. The role will ensure contractual compliance, effective governance, commercial performance, and adherence to regulatory requirements within the UK water retail market.

You will establish and maintain robust contract governance processes, oversee renewals and change control activity, and provide meaningful contract performance insights to senior stakeholders.

Key Responsibilities

• Manage the full lifecycle of commercial contracts, including renewals, variations, and terminations.

• Lead contract renewals and negotiations, ensuring agreements are delivered on time and meet business needs.

• Maintain strong contract governance processes and ensure compliance with company policies and regulatory requirements.

• Monitor contract performance, supplier and customer SLAs, risks, and contractual obligations.

• Identify opportunities to improve commercial value, reduce costs, and mitigate risks.

• Produce contract performance and governance reporting for senior stakeholders.

• Support procurement, tender activities, and contract audits as required.

• Maintain contract compliance with applicable regulatory frameworks, including Ofwat requirements, MOSL Market Codes, UK GDPR, procurement policies, and internal governance standards, ensuring risks are effectively managed and mitigated.

Qualifications & Experience

• Proven experience in contract management, commercial management, procurement, or a similar role.

• Strong commercial and negotiation skills with experience managing complex contracts and renewals.

• Experience implementing contract governance, compliance, and risk management processes.

• Excellent stakeholder management and relationship-building skills.

• Strong analytical, organisational, and reporting capabilities.

• Knowledge of regulatory and compliance requirements within a regulated industry (utilities or water sector experience desirable).

At Pennon Water Services, we believe in rewarding our people for their hard work and dedication. As our Senior Contracts Manager you'll enjoy:

• Competitive Salary – Based on experience and skills

• Bonus Scheme – Rewarding your performance

• Pension Scheme – Helping you plan for your future

• Healthcare Benefits – Access to employee assistance programs

• Professional Development – Support for career growth with training opportunities

• Employee Discounts – On various products and services

• Generous Annual Leave – Take time to recharge with our holiday entitlement

Join Pennon Water Services and help drive commercial excellence, strong governance, and long-term value across our contract portfolio.

Closing Date: Friday 16th July 2026

We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values, which are essential to our success, are:

Be Rock Solid – Build trust and be trusted. Be the one we all look to and can depend on.

Be You – We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future – Embrace change. Drive Progress. Own the challenge.