Senior Key Account Manager (Recruitment)

Acorn by Synergie, part of Synergie – Europe's fifth largest recruitment company, is seeking a Senior Key Account Manager to join our South West team.

This position focuses on the strategic management and development of one of the company's most prestigious accounts, making it ideal for an experienced recruitment professional who excels at building partnerships, delivering high service levels, and driving account growth within a fast-paced, client-focused environment.

Key Duties:

• Build and maintain strong, long-term relationships with senior client stakeholders.
• Develop and execute an account strategy to maximise performance, service delivery, and revenue growth.
• Work closely with the client to understand workforce needs, forecasting, and hiring plans.
• Monitor service levels and ensure KPIs and SLAs are consistently met or exceeded.
• Identify opportunities to expand recruitment services within the account.
• Work closely with the account management team to ensure that the client's recruitment needs are fulfilled.
• Ensure compliance with employment legislation, data protection, and company processes.
• Maintain accurate reporting and records using CRM/ATS systems.

Requirements:

• Proven experience in recruitment, ideally with key account or on-site experience.
• Demonstrable success in managing and growing a major client account.
• Strong relationship management and stakeholder engagement skills.
• Commercially minded with a consultative, solutions-focused approach.
• Highly organised with the ability to manage multiple priorities.
• Strong communication and influencing skills.
• Full UK driving licence.

What We Offer:

• Minimum 33 days holiday.
• Birthday off and a You Day.
• Uncapped commission scheme with strong earning potential.
• Employee Assistance Programme (EAP).
• Life assurance from day one.
• Ongoing training, development, and clear career progression.
• Friendly and supportive working environment.
• Competitions, incentives, and staff events.
• Cycle to work scheme.
• Paid time off to support the local community.

Acorn by Synergie acts as an employment agency for permanent recruitment.