Senior Portfolio Manager

Location: Northampton

Package: Basic from £32k – £35k

Industry: Residential Lettings

Contract Type: Full Time / Perm

Hours: Monday to Friday, 9.00 am to 6.00 pm / Rota Saturday 9.00am – 4.00pm with TIOL

Experience Essential

Driving License Essential

Office Based With External Appointments

Are you an experienced lettings professional who knows how to keep a portfolio running smoothly, landlords informed, tenants supported, and compliance firmly under control?

This is a strong opportunity to join an award-winning independent estate agency in Northampton with an established lettings department and a reputation for delivering a high standard of service across the local property market. The business combines the personal feel of an independent agency with the structure, ambition, and professionalism needed to support continued growth.

As Senior Lettings Portfolio Manager, you will take ownership of a managed portfolio and play a key role in ensuring tenancies are set up correctly, issues are resolved quickly, and landlords receive clear, confident guidance. This role would suit someone who is organised, calm under pressure, and comfortable dealing with everything from arrears and maintenance through to Section Notices and compliance.

What you’ll be doing day to day

• Managing a portfolio of residential lettings properties across Northampton and surrounding areas
• Handling Section Notices confidently and in line with current lettings legislation
• Managing rent arrears, keeping accurate records, and communicating clearly with landlords and tenants
• Coordinating maintenance works with contractors, tenants, and landlords
• Overseeing tenancy set ups, renewals, move-ins, and associated administration
• Ensuring all compliance requirements are monitored, recorded, and followed up
• Acting as a reliable point of contact for landlords, tenants, contractors, and colleagues
• Resolving day-to-day portfolio issues professionally and efficiently
• Supporting landlord retention through proactive communication and strong service delivery
• Working closely with the wider lettings team to maintain smooth processes and high standards

What we’re looking for

You will already have solid experience within lettings, property management, or portfolio management and feel confident managing a varied workload. Strong knowledge of Section Notices, arrears processes, tenancy administration, maintenance coordination, and lettings compliance will be important for this role.

You’ll be the sort of person who can prioritise effectively, communicate clearly, and stay composed when dealing with more complex tenancy matters. The successful candidate will understand the importance of protecting landlords’ interests while maintaining a fair, professional, and compliant approach with tenants.

Experience within an independent estate agency would be beneficial, but the key requirement is confidence across residential lettings portfolio management and a genuine commitment to delivering excellent service.

What’s on offer

This is an excellent opportunity to join a respected independent agency where your lettings knowledge will be valued. You’ll be trusted to take ownership of your portfolio, work as part of a supportive team, and contribute to the continued success of a busy Northampton lettings department.

For an experienced Property Manager, Lettings Portfolio Manager, or Senior Lettings professional looking for a role with responsibility, variety, and progression potential, this is a fantastic next step.

How To Apply

At Windmill9 Consulting, we specialise in connecting talented professionals with outstanding opportunities in the property sector. If this sounds like your next challenge, get in touch with us today.

We invite you to apply by submitting your CV ensuring it is fully up to date detailing your relevant experience and achievements.

*Please note, this is a full-time office based position with occasional external appointments. Unfortunately we are unable to accept offers of part time or remote or hybrid working*

Windmill9 Consulting is a specialist Business Advisory and Executive Search Consultancy for the Property Sector acting on behalf of the client.

All applications will be dealt with professionally and in the strictest of confidence.

We will contact suitable applicants for an initial screening to discuss your application and answer any questions you may have prior to submitting your application to the client.

Please ensure your CV is fully up to date before applying.

We review applications on an ongoing basis from the time that the role is advertised and will close the position as soon as we have found the right person, regardless of the closing date.

We would recommend that you apply for any role that you are interested in as soon as possible to avoid disappointment

Not quite what you're looking for? Feel free to get in touch to keep updated about new vacancies registered, or alternatively refer a friend.