Well Placed HR
Service Advisor – Bodmin – Full time £29k plus upsell
Well Placed HR is delighted to be working with a well-established automotive business in Bodmin who are looking to recruit a confident and customer-focused Service Advisor to join their growing team.
This is a fantastic opportunity for someone who is passionate about delivering outstanding customer service, enjoys working in a fast-paced automotive environment, and is motivated by both service excellence and earning potential through upselling.
As a key member of the front-of-house team, the Service Advisor will be the first point of contact for customers and play a vital role in ensuring a smooth and professional service experience from booking through to completion.
Key Responsibilities of the Service Advisor
– Greet customers in a friendly, professional manner and identify their vehicle service needs
– Provide clear advice on repairs, maintenance, and additional services
– Confidently upsell relevant services and products to enhance customer experience and workshop efficiency
– Liaise with technicians to ensure timely and accurate completion of work
– Maintain accurate customer records and job histories
– Handle payments and cash transactions accurately when required
– Deliver exceptional customer service to build long-term relationships
– Stay up to date with vehicle models and service offerings
About You:
– Previous experience in an automotive service advisor or sales-based role
– Strong customer service and communication skills
– Confident with upselling and meeting targets
– Good understanding of vehicle mechanics is highly desirable
– Highly organised with strong attention to detail
– Professional, approachable, and able to work well under pressure
– Full UK driving licence preferred
Working Hours:
Monday to Friday, 8:30am – 5:00pm with occasional Saturdays as required
If you're enthusiastic about cars and thrive in a customer-facing role where no two days are the same, this is a brilliant opportunity to build your career with growing local business.
To apply for this role, please forward your CV to Carly Kellow quoting reference: CK11098.
To apply for this job please visit www.reed.co.uk.
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