Whistl
Has anyone ever told you that you’re outstanding at what you do? Are you an organised people-person who can lead from the front?
We’re looking for a proactive Shift Manager to join our team in Lutterworth, working with internationally recognised, market-leading brands. In this role, you’ll develop your leadership skills, build confidence, and drive success in a fast-paced environment.
If you have experience as a shift manager, shift supervisor, or in a similar operational leadership role, we would like to hear from you
About the Role
As a Shift Manager, you’ll oversee depot operations during your shift, managing staff, processes, and resources to ensure efficiency, quality, and cost-effectiveness. Your leadership will help maintain high service standards for our customers.
Key Responsibilities
Process and Cost & Resource Management
- Oversee all critical shift processes, ensuring compliance with SLAs and SOPs.
- Support shift supervisors in managing resources, workflows, and stakeholder coordination, allocating shift resources efficiently to balance cost control with service quality.
Leadership & Staff Management
- Communicate effectively with teams, providing clear updates on performance and objectives.
- Monitor attendance, conduct, and performance, offering coaching and development, and ensure staff receive proper training.
- Deputise for the Operations Manager when needed.
Customer Focus
- Maintain strong relationships with internal and external stakeholders, understand customer needs, ensuring smooth operations and quick issue resolution.
Health & Safety Compliance
- Ensure all staff, including agency workers, follow Health & Safety policies and record and report any incidents, accidents, or near misses accurately.
Consumables & Asset Control
- Manage and report on consumables, ensuring optimal usage and availability.
Benefits
- Annual leave enhanced with long service.
- Company Pension
- Long service rewards: both financial and leave-based.
- Health cash plan.
- Life assurance scheme.
- Critical Illness cover
- Access to our prestige benefits and rewards portal.
- Career development opportunities.
- Access to a well-established Employee Assistance Programme provider.
- And other excellent benefits you'd expect from a market leader.
Requirements
- Strong verbal & written communication skills, adaptable to different audiences
- Experience in a similar operational environment, including managing a team.
- Decision-making & problem-solving abilities
- Skilled in team motivation, task prioritisation, and organisation
- Ability to analyse KPIs, report insights, and suggest improvements
- Knowledge of risk assessments & health & safety protocols
- Proficient in MS Office (Excel, Word, Outlook) and other IT systems for performance monitoring
- Flexible approach, with willingness to work across shifts and multiple locations when required
Additional information –
Shift 13:00hrs – 2200hrs any 5 over 7 days
If you’re ready to take the next step in your career and make a real impact, apply for this Shift Manager role today!
To apply for this job please visit www.reed.co.uk.
Make this application stronger
Use these quick checks before applying so your CV, interview preparation and job search are better matched to this vacancy.
Before you apply
Check the key details and make sure the role matches what you are looking for.
- Review the job title, company, location, salary and working pattern if provided.
- Check the skills, experience or qualifications requested by the employer.
- Make sure the commute, hours and contract type are realistic for you.
Tailor your CV
For Accounting & Finance Jobs, highlight the most relevant skills, experience and achievements linked to this type of work. Keep it honest, clear and focused on what the employer is asking for.
Use the CV Builder or browse Career Advice.
Prepare for interview
If your application is successful, prepare simple examples that show your motivation, strengths and suitability.
Keep searching smarter
Do not rely on one application. Keep searching similar roles and set up alerts so new vacancies reach you faster.