Purpose of the role To lead teams to manage and maintain precise and available stock levels through robust tracking, regular cycle counts, and reconciliation of records with the Warehouse Management System (WMS). This role is critical for minimising costs, preventing stockouts, and ensuring seamless order fulfilment and customer satisfaction.

Main duties and responsibilities

Lead and manage the full cycle count process, ensuring timely reconciliation of discrepancies and control of stock movements across all locations Drive stock accuracy by influencing stakeholders at all levels and embedding best-practice inventory standards across the site Deliver training and coaching aligned to company procedures, with a focus on PI accuracy and location compliance Proactively manage stock availability, minimising locked or restricted inventory Analyse WMS data to produce accurate, timely, and actionable reporting for customers and internal teams Develop clear, user-friendly reporting tools to help managers understand customer profiles, cost drivers, and performance trends Optimise stock layout and zoning to improve efficiency and support changes in stock volumes Plan and manage warehouse space utilisation in line with future demand Develop, maintain, and audit stock operating procedures and inventory strategies to support long-term accuracy and efficiency Take ownership of the returns process, implementing robust controls and reporting (including faulty returns and IBT management) Maintain consistent application of company processes across all stock-related activities Communicate and implement operational changes effectively across the site Collaborate across teams to drive continuous improvement and operational consistency Engage with customers and stakeholders to improve performance and identify cost-saving opportunities through data-led insight Ensure full compliance with Health & Safety standards and champion a proactive safety culture

Person specification Proven experience managing large-scale stock/inventory within a fast-paced warehousing environment Minimum 5+ years' experience in Stock or Inventory Management Strong leadership capability with the ability to coach, influence, and drive performance Excellent communication skills, both operationally and with stakeholders High attention to detail with strong analytical capability Proactive, self-driven, and comfortable managing competing priorities Adaptable, with the ability to respond to changing operational demands Strong understanding of warehouse processes and continuous improvement principles

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.