Support Worker

About Look Ahead

At Look Ahead, we believe everyone deserves the opportunity to live independently, achieve their goals, and be part of their community. We provide support to people with a wide range of needs, helping them build confidence, develop life skills, and improve their wellbeing.

We foster a supportive, inclusive, and collaborative culture where colleagues are encouraged to learn, grow, and make a meaningful difference every day.

The Role

We are looking for compassionate and motivated Support Workers to join our team. This is a rewarding, community-based role where you will work directly with individuals to help them achieve greater independence and improve their quality of life.

No extensive prior experience is required. We are looking for people with a positive attitude, strong communication skills, and a genuine desire to support others. Full training will be provided.

A valid driving licence and willingness to travel between sites and service locations are essential.

Key Responsibilities

• Provide practical and emotional support to customers in line with their support plans.
• Conduct regular site visits and community visits to meet with customers.
• Assist customers with developing independent living skills.
• Support customers to access education, employment, training, healthcare, and community services.
• Build positive and professional relationships with customers, colleagues, and partner agencies.
• Maintain accurate records, case notes, and support documentation.
• Identify and report safeguarding concerns in accordance with company procedures.
• Encourage customer choice, independence, and wellbeing.
• Participate in team meetings, training, and ongoing professional development.

What We're Looking For

• A caring, patient, and professional approach.
• Excellent communication and interpersonal skills.
• Ability to build trust and maintain professional boundaries.
• Good organisational and record-keeping skills.
• Willingness to travel between service locations and conduct site visits.
• Full UK driving licence (preferred or required, depending on the role).
• Basic IT skills.

Desirable

• Experience in customer service, care, housing, community work, retail, hospitality, volunteering, or similar people-focused environments.
• Understanding of safeguarding and supporting vulnerable individuals.

Benefits

• Competitive salary.
• Comprehensive training and development opportunities.
• Career progression within a leading care and support organisation.
• Generous annual leave entitlement.
• Pension scheme.
• Employee assistance programme.
• Wellbeing support and resources.
• Flexible working opportunities where applicable.
• Mileage reimbursement for work-related travel.

Why Join Us?

At Look Ahead, you'll be part of a team that values respect, inclusion, teamwork, and continuous learning. We recognise that great support workers come from a variety of backgrounds and experiences. If you're passionate about helping people achieve their potential and want a role where you can make a genuine difference, we'd love to hear from you.