Australasian Recruitment Company
TEAM LEADER – WELFARE SERVICES
We’re recruiting for a rewarding contract opportunity through to March 2027 with a well-established UK charity making a meaningful impact through fundraising and large-scale events. Joining a close-knit, high-performing team, you’ll play a key role in supporting nationally recognised initiatives that help change lives. This is a fantastic opportunity for someone who wants to combine professional development with purpose-driven work.
TEAM LEADER – WELFARE SERVICES ROLE:
- Leading and developing a high-performing welfare team, providing coaching, supervision and performance management
- Overseeing complex casework, ensuring high-quality, client-centred support and positive outcomes
- Managing caseload allocation, monitoring service delivery and ensuring timely interventions
- Building effective relationships with internal teams, external partners and industry stakeholders
- Delivering training programmes, presentations and development initiatives to enhance knowledge and capability
- Supporting grant administration and support services, ensuring fair and compliant application of charity funding
- Maintaining accurate records, producing performance reports and ensuring GDPR and policy compliance
- Contributing to service improvement, promoting best practice and maintaining high standards of welfare support and safeguarding activities
TEAM LEADER – WELFARE SERVICES ESSENTIALS:
- Salesforce CRM experience is required
- Must have a minimum of 3 years of Team Lead experience in a not-for-profit or welfare team, having direct line management responsibilities
- Demonstrating integrity and promoting the charity's values, mission and objectives
- Communicating effectively with a wide range of stakeholders, using strong interpersonal and presentation skills
- Supporting, guiding and developing team members through coaching, feedback and mentoring
- Creating a supportive, accountable and inclusive team culture focused on high performance and development
If you feel that you fit the above criteria, then please apply today by submitting your CV to us. Please note that due to the high volume of applications that we receive, only successful applicants will be contacted. For information on how we process personal information, please refer to our website: How We Use Your Personal Information.
At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
To apply for this job please visit www.reed.co.uk.
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