Technology Trainer

Location: London

We're working with a leading international law firm to find a Technology Trainer to join their collaborative global team. This is a fantastic opportunity for someone who enjoys working at the intersection of technology, people and learning, and wants to play a visible role in driving technology adoption and user engagement across the business.

The Role

This is a broad and impactful position where you'll take ownership of technology training across multiple international offices, including London, Paris and Hong Kong. You'll work closely with lawyers and business services teams to help them adopt and use technology more effectively in their day-to-day roles.

It's not just about delivering training. You'll be involved in shaping the firm's training approach, partnering with stakeholders to understand requirements, and creating engaging, practical learning solutions that support users and drive successful outcomes.

Key Responsibilities

• Deliver engaging technology training sessions, both in-person and virtually, including group workshops and one-to-one support
• Design and develop training materials and e-learning content, including user guides, videos and quick-reference resources
• Partner with stakeholders to identify training needs and create tailored learning solutions
• Support the rollout of new systems and technologies, ensuring smooth adoption across the business
• Analyse trends from support queries and user feedback to continuously improve training effectiveness
• Contribute to global training initiatives and collaborate with international colleagues
• Manage and track training activity through the firm's Learning Management System (LMS)

About You

• Proven experience in technology training, ideally within a professional services environment
• Strong experience delivering blended learning programmes, including classroom, virtual and e-learning formats
• Confident presenting to and supporting stakeholders at all levels
• Proactive, adaptable and solution-focused approach
• Strong working knowledge of Microsoft 365 applications and document management systems (such as NetDocuments or similar)
• Experience with e-learning authoring tools such as Articulate, Camtasia or similar would be advantageous
• French language skills (spoken and written) are highly desirable

Why Apply?

• Highly visible, business-facing role with genuine impact
• Opportunity to work across a global platform with international teams
• Inclusive and collaborative culture
• Strong focus on innovation, technology and continuous improvement
• Competitive salary and benefits package

If you're passionate about technology adoption, learning and user engagement, and enjoy working in a dynamic international environment, we'd love to hear from you.

Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.

Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.