Office Angels
Job: Service Advisor
Location: Guildford
Start: ASAP
Hours: Monday to Friday, 8:00am to 5:30pm
Rate: £13 per hour
Overview
We are currently seeking a customer focused Service Advisor for a short term temporary assignment supporting a busy Aftersales department within a professional automotive environment. This is an excellent opportunity for someone who can quickly integrate into a team and provide hands on support during a peak period.
Role Overview
As a Service Advisor, you will act as the main point of contact for customers, helping to ensure a smooth, efficient and professional service experience. You will support the Aftersales team by managing bookings, handling enquiries and keeping customers fully updated throughout the process.
Key Responsibilities
- Greet customers in a friendly and professional manner and book in vehicles
- Explain required work and obtain customer authorisation
- Liaise with technicians and provide clear updates to customers
- Handle incoming calls and customer enquiries efficiently
- Support with invoicing and general administrative tasks
- Maintain accurate records using systems such as Kerridge
- Ensure the front desk remains welcoming and organised
Key Skills and Experience
- Previous customer facing experience is essential, Service Advisor experience desirable
- Strong communication and organisational skills
- Confident managing both telephone and face to face interactions
- Friendly, professional and approachable manner
- Ability to work calmly and efficiently in a busy environment
- Experience within a car dealership or showroom is beneficial
- Previous experience within the motor industry is required for this role
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
To apply for this job please visit www.reed.co.uk.
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