TOP HOUSE MANAGER REQUIRED FOR STUNNING VILLA IN LAKE COMO, UP TO EUR 150K GPA DOE

Our client is looking for an experienced House Manager to organise and maintain their beautiful property in Northern Italy.

The House Manager will be client facing and responsible for ensuring the optimal guest experience. They will have responsibility for managing and coordinating a team of on-site staff and ensuring the property always operates to the highest standard.

The candidate must speak fluent Italian.

This role calls for a strong all-rounder, someone who can cultivate a relaxed environment, delivering excellent but discreet service and a steady, calm, organised approach.

The ideal candidate will have 5 years of experience as a House Manager for UHNW families with excellent, checkable references.

Duties & Responsibilities

• Responsible for the smooth running of the property

• Managing and organising household staff [5 – 15 pax depending on time of year] including rotas and absence/holiday log, recruitment [full time and seasonal staff], training and appraisals

• Household Administration including managing household budget and payroll in collaboration with the finance team

• Setting up manuals, procedures, checklists and managing household inventories

• Liaising with suppliers and contractors. Confident in interfacing with architects, engineers and surveyors in the delivery of high-end projects [internally and externally] such as updates and large refurbishments

• Reporting to Principal/UK Family Office any problems and acting as main contact between contractors and Principal

• Reporting on weekly basis on the progress of any on-going works at the Villa

• Making sure that all systems operate properly with assistance from Head of Maintenance (technical knowledge required)

• Planning and organizing dinner parties, offsite meetings and events for up to 40 guests

• Running errands and assisting with making restaurant reservations within country

• Driving services when required

• Transportation bookings (car rental, airport pickups, drop offs)

• Managing Health & Safety requirements

• Arranging household provisions – newspapers, flowers etc

• Stocking of the preferred household supplies

• Overseeing Wine cellar management with Head of Service– organisation, managing wine log and discussing with Principal should stocks run low

• Readiness of property for family’s / guests’ arrival

• Working very closely with the London Family Office

Requirements

• Fluent Italian and English

•Minimum 5 years of experience in a similar position within an UHNW property

• Excellent staff management, administration, front of house and service skills and the ability to work closely alongside some long-term employees

• Responsible and autonomous, strong leader and able to motivate a team

• Good, prompt communication required

• Good attention to detail and high standards

• Flexibility is key for this role and the candidate will need to be available on the phone when required

• Proactive & dynamic, will turn their hands to assist where needed

• Hardworking, discreet and trustworthy

• Client facing and with a can-do attitude

• Cost conscious. Able to negotiate and look around for best value for money

• Strong IT skills – Microsoft Office

Starting date : ASAP

Working contract: Full time, permanent

Salary: Up to 150k EUR gpa depending on experience

An apartment and car is provided for the candidates use.