Underwriting Operations Assistant

Job Market – Insurance / Underwriting / Hybrid Working

Underwriting Operations Assistant – About the role

My client are a fast-growing Managing General Agent (MGA) specialising in a diverse range of insurance products, and they are looking for a proactive and detail-oriented Underwriting Operations Technician to join their team.

This is a fantastic opportunity for someone passionate about client service and eager to work at the heart of the insurance industry. You will collaborate with underwriters, brokers, and other key stakeholders to deliver exceptional service and contribute to ongoing growth.

Underwriting Operations Assistant – Key duties

Support the underwriting teams in delivering a high quality service

Enter risk and policy data into the relevant operating systems within defined Service Level Agreements

Issuing policy documentation, producing and checking slips and endorsements within defined Service Level Agreements

Ensure all documentation is saved within the relevant management storage folders

Reviewing and resolving queries around receipt of claim premium

Undertake peer reviews and quality assurance checks within defined Service Level Agreements

Maintain close communication with brokers to obtain client information, resolve queries, and ensure compliance with Service Level Agreements

Ensure all tasks are completed for month-end and close

Attend team meetings to build and maintain internal relationships and continued understanding of the business

Assist with training of new team members when required

Take ownership of identifying inefficiencies within operations and leading transformation initiatives to drive efficiency and effectiveness within the team.

Proactively identify, address, and rectify any operational errors to maintain the integrity of data and processes.

Underwriting Operations Assistant – Key requirements

Previous experience working in an insurance environment, with a desire to forge a career within Insurance Operations.

Highly organised and able to manage multiple tasks efficiently, ensuring attention to detail and accuracy.

Strong analytical and problem-solving skills, with the ability to handle complex queries and find effective solutions.

Excellent written and verbal communication skills, able to collaborate with various stakeholders.

Able to work within a team environment, supporting colleagues to meet business objectives.

MS Office – Excel, Word and Outlook

Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

A copy of our D&I policy can be made available upon request.