Job Introduction

Would you like to be a part of an exciting new journey for a brand-new service providing day to day support for individuals with learning disabilities and mental health needs located in Cramlington? 

Could you see yourself supporting our tenants to live fulfilled lives? Do you enjoy going on day trips, and exploring the local area to help source meaningful activities for our tenants? Would you be able to inject some liveliness into the boring tasks such as cleaning and cooking? Can you see yourself encouraging people to build relationships with the local community and helping the people we support maintain relationships with those important to them?

As a Support Worker, you will make a real difference to people’s lives and you may also make a positive difference to your own life. You will receive bespoke training and development opportunities. 100% of our management team in Northumberland began their career with Turning Point as a support worker.   

Please note that experience in the mental health sector is essential. Some of our service users demonstrate challenging behaviours as part of there ongoing mental health recovery. This can manifest in extreme cases as self harm and emotional instability. Therefore the right candidate will need to possess a deep level of empathy, understanding and patience. 

Shift Patterns

Please note that this is a waking nights position with shift patterns from 9pm to 9am.

Role Responsibility

What will I be doing? 

This is a hands-on job in which no two days are the same. Your duties will include:

• promoting the independence of people we support
• supporting a full range of daily activities including cleaning and cooking, days out or going away on holiday
• arranging activities in the home and in the local community
• developing life skills and personal interests
• helping our people stay safe and healthy.
• assisting or prompting with personal care needs
• supporting people with medication 
• ensuring record keeping is always maintained to the required standard and contributing to service monitoring requirements.

The Ideal Candidate

What skills and qualities do I need to have?

Whilst knowledge of learning disabilities and complex needs would be beneficial, it isn't essential. What is essential is that you are:

• passionate, caring, and enthusiastic
• mental health experience
• flexible, patient, and non-judgemental
• a great team player with lots of energy
• able to demonstrate good communication skills.
• able to complete the physical aspects of the role such as manual handling where needed.

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.

You will get 29 days’ paid holiday a year, increasing with each year of service up to 31 days. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees

Turning Point Benefits.

Turning Point

Attached documents

• Grade 2 – Support Worker.pdf

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