HTC
HTC is a long-established, privately owned group that has been at the forefront of the UK commercial vehicle industry since 1970. As one of the original DAF franchises, we have grown into a powerhouse within the Ballyvesey Holdings Ltd family. We proudly represent industry leaders including DAF Trucks, FiatPro, and Maxus, providing world-class vehicle sales and aftersales support.
We are now looking for a workshop forman to join our team in Hemel Hempstead.
Role Purpose:
- Proven experience in a workshop, vehicle maintenance, plant, fleet, engineering, or similar technical environment.
- Previous experience as a Workshop Foreman, Senior Technician, Supervisor, or similar leadership role is desirable.
- Strong technical knowledge of diagnostics, servicing, repairs, maintenance standards, and workshop procedures.
- Good organisational skills with the ability to prioritise workloads in a busy workshop environment.
- Confident communication skills and the ability to liaise professionally with technicians, managers, suppliers, and customers.
- Ability to lead by example, remain calm under pressure, and make practical decisions on the workshop floor.
- Good attention to detail and commitment to quality, safety, and compliance.
- Basic IT skills for updating records, job cards, workshop systems, and reports.
Qualifications and Licences
- Relevant technical qualification, such as NVQ Level 3, City & Guilds, IMI qualification, apprenticeship, or equivalent experience.
- Full UK driving licence is preferred.
- Additional licences or qualifications, such as HGV, LGV, MOT Tester, forklift, plant, or manufacturer training, may be advantageous.
- Health and safety awareness or supervisory training is desirable.
Personal Attributes
- Hands-on, proactive, and practical approach to problem solving.
- Strong leadership style with the ability to coach, support, and challenge the team appropriately.
- Reliable, organised, and able to manage competing priorities.
- Commercially aware with a focus on efficiency, productivity, and customer satisfaction.
- Committed to maintaining a safe, professional, and tidy workshop environment.
Key Performance Measures
- Workshop jobs completed safely, correctly, and on time.
- Reduced vehicle or equipment downtime.
- High standard of workmanship and quality control.
- Effective team productivity and utilisation.
- Accurate completion of records, inspections, and compliance documentation.
- Positive communication between workshop, service, parts, and management teams.
Monday to Friday, day shift 07.30 to 17.30
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